Protecting the privacy and safeguarding the financial and personal information of our clients and website visitors is one of our top priorities.
The following Privacy Policy explains how we collect and maintain personal (non-public) information concerning our customers, such as your full name, mailing address, identification number, passport, driving license, etc. (hereinafter referred to as the “Information”).
By providing us with the Information, you are giving us your consent to collect, use and store the Information as explained in this Privacy Policy.
Collecting personal information
When do we collect the Information from you
We collect information from you when you open an account and provide us with the requested Information through electronic registration forms, and again when you make a transaction with us (including the deposit or withdrawal of funds). The Information we collect from you includes the data necessary to communicate with you, such as your address, phone number and e-mail. We may also collect other identifiable data such as identification numbers and/or passport/tax registration numbers. Additionally, we may collect demographic information when you open an account, including your gender, birth date, etc. Sometimes we may also ask you to provide information about your trading experience and average annual income, with which we can make an assessment concerning your risk factor.
How do we collect the Information
The data we collect is obtained directly from you. This is done when you fill out the electronic form that we post on our website, and when you voluntarily provide us with other required documents. Additionally, you provide us with the Information by trading on our system, by contacting us or responding to a promotion.
The use of personal information
We use personal information only as needed in order to ensure the quality and security of the service we provide to you. For example, we may use the Information collected from you to verify your identity. We may also use the Information to establish and set up your trading account, issue an account number, issue a password, log your activity and contact you from time to time. The Information helps us to enhance our services, customize your browsing experience and inform you of new (additional) products, services or promotions that may be of interest.
Liability Restriction
If the Motivemarkets’s client decides to use the services of another company and provides this company with his/her/its personal information, the client should understand that the safety of his/her/its personal information becomes also the responsibility of the other company. Motive Markets shall not be responsible for the privacy policies of other websites.
Confidentiality of the Information
We will not license, sell, lease or otherwise disclose your personal information to any third party for any reason, except as described below:
- To service providers for the purpose of opening, operating and servicing your account. Such service providers may include attorneys, accountants, auditors, financial professionals and others with involvement in the operation of our service.
- We reserve the right to disclose the Information to third parties, to regulatory, law enforcement or other government authorities where and when such disclosure is provided by law or as necessary to protect our rights, reputation or property.
Information security and integrity
We protect the Information through the use of data security technology, including firewalls, data encryption and other tools. We also require that you use a personal username and password each time you access your account online. We restrict access to the Information at our offices so that only officers and/or employees who need to know the Information will have access to it.
The use of “cookies”
We use cookies–small text files sent from the Web server to your computer–in order to help secure your trading activities and enhance the performance of our website. The cookies neither contain nor capture any personal information, account data or password information. They merely allow the site to recognize that a page request comes from someone who has already logged on.
Changes to the Privacy Policy
We reserve the right to amend, revise, modify and/or change the Privacy Policy at any time. In the event we decide to make any changes to the Privacy Policy, we will notify you of any such change by either posting a notice on our website for public viewing or by notifying you via email of any changes to the Privacy Policy.
Updating your personal information
If you believe our information is erroneous, please notify us immediately. We will investigate the matter and correct any inaccuracies as quickly as possible.
Questions
If you have any questions that this privacy policy does not address, please contact us at support@motivemarkets.com
Who we are
Suggested text: Our website address is: https://motivemarkets.com/newsite.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.